We’re serious about security

Your trust and safety is at the heart of what we do.

Our tools and team are setting the bar in privacy and security standards. With industry-leading processes, data-handling, and compliance, patient and client data is always secure.

Freed Security Center
File Lock Icon

Robust end-to-end protection

Protected health information (PHI) is encrypted at rest and in transit, using TLS 1.2-1.3. We enforce Open Worldwide Application Security Project (OWASP) secure coding standards with regular audits. All data is stored within the United States.

HIPAA Compliant and SOC 2 Logos

Absolute compliance and certification

Our systems exceed HIPAA and HItech requirements and are SOC 2 Type 2 certified. Our cryptographic modules follow FIPS PUB 140-2 standards.

Clock Icon

Available 24/7

Microsoft Azure's high-availability infrastructure ensures your data remains accessible. We use Azure security center and Drata for ongoing monitoring and vulnerability scanning.

Person Shield Icon

A culture of security

Every Freed team member undergoes rigorous background checks and completes comprehensive, annual HIPAA and privacy training.

Search Icon

Regular security audits

We’re regularly reviewed by third-parties to ensure we maintain the highest compliance standards.

Delete Icon

Data control

Patient recordings are saved only until the note has been completed, then automatically deleted. You can delete notes manually or enable 30-day auto-deletion.

Stars Icon

State of the art AI

Our AI model is designed with HIPAA compliance at its core. AI is only trained on de-identified notes.

FAQs

Question Icon

Is Freed secure and compliant with healthcare rules and regulations?

Angle Icon
Question Icon

Are audio recordings saved?

Angle Icon
Question Icon

How long are notes stored?

Angle Icon
Question Icon

Is it safe for me to input protected health information?

Angle Icon